Automotive Sales Representative
4 weeks ago
As an Automotive Sales Associate at Cars24, you will be the primary point of contact for customers visiting our site to test drive or pick up their cars. Your primary goal will be to delight and amaze our customers with a warm attitude, exceptional communication skills, and a highly professional demeanor.
Key responsibilities include:
- Being the face of Cars24 to our customers when they book a test drive at our site
- Going above and beyond to delight and amaze our customers with a warm attitude, exceptional communication skills, and a highly professional demeanor
- Building trust with customers by being timely, reliable, and communicative
- Liaising closely with the customer operations team to ensure the right cars are ready for inspection and delivered on the right delivery vehicle and route
- Liaising closely with the customer operations team on administrative tasks and ensuring all paperwork required at the point of handover is completed smoothly
- Being willing to learn how to assess a car for delivery or pick-up, with training and operating protocols provided
- Helping shape and support the development of customer-facing processes in our new business
- Conducting test drives with customers and being a great listener, asking the right questions, and closing the sale
To be successful in this role, you will need:
- A hunger for success and a customer champion outlook
- F2F sales experience, with industry sales training provided by us
- Flexibility to work weekends based on a rotating roster
- Experience using Google Docs, Hubspot, and other CRM and sales software (preferred but not essential)
- A valid full driver's license for this role
- The ability to close a customer and see the sale through from enquiry to delivery
In return for your hard work and dedication, we offer:
- Excellent salary + super + commissions
- 6 months paid parental leave
- Excellent employee benefits
- Performance-based bonuses
- Career progression
- Employee assist program
- Regular social events
At Cars24, we are committed to creating a fun and energetic team with a 'can-do' attitude. We are looking for someone who is willing to be part of our journey and take on tasks that we might need your help with. If you are a self-starter, autonomous, and able to work outside of expectations and processes to generate solutions for our customers, then we want to hear from you.
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