Cloud Expert Advocate
3 weeks ago
As a Technical Account Manager at Amazon Web Services, you will play a crucial role in driving the success of enterprise customers in building applications and services on the AWS platform.
Your primary responsibility will be to work closely with customers to understand their business goals and outcomes, providing expert advice on AWS services that align with their strategy and architecture.
You will act as a single point of contact for Enterprise Accounts, making recommendations and providing proactive advice through all phases of the cloud adoption life cycle.
Key Responsibilities:
- Act as a single point of contact for Enterprise Accounts
- Understand customer outcomes and business goals
- Makes AWS service improvement recommendations
- Evaluate and analyze operational performance
- Provide detailed reviews of service disruptions
- Champion customer requirements within AWS
- Participate in customer meetings
- Share knowledge and innovate with technologists
- Work with AWS engineers to resolve customer issues
About the Role:
This is an excellent opportunity to join Amazon's Enterprise Support team and make a meaningful impact on the success of our customers. You will have the chance to work with cutting-edge technology and collaborate with a talented team of professionals who are passionate about innovation and excellence.
Requirements:
- At least 5 years of experience in a similar technical role
- Experience working with AWS technologies
- Computer Science or Math background
- Strong understanding of technology budget management
What We Offer:
We offer a competitive salary of $120,000 - $180,000 per year, depending on experience. Our benefits package includes comprehensive health insurance, generous paid time off, and opportunities for career growth and development.
Becoming Part of Amazon:
Amazon is committed to fostering a diverse and inclusive workplace where everyone can thrive. We value creativity, innovation, and collaboration and strive to create an environment where employees feel valued, respected, and empowered to succeed.
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