IT Support Professional

1 week ago

Perth, Western Australia beBeeItSupport Full time $90,000 - $120,000
IT Service Delivery Analyst

We are seeking a skilled IT Service Delivery professional to provide exceptional support and management of software and hardware incidents.

  • This role involves working closely with our team to deliver high-quality IT services, ensuring seamless execution of ITIL processes and procedures.
  • You will be responsible for managing service requests, troubleshooting technical issues, and escalating critical problems as needed.

In addition to technical expertise, excellent communication and interpersonal skills are essential for success in this position.

Key Requirements:

  • 3+ years of experience in IT Service Management or related field
  • Strong understanding of ITIL frameworks and methodologies
  • Excellent analytical and problem-solving skills
  • Ability to work independently and collaboratively as part of a team

Benefits:

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

About Us:

Our organization values diversity, inclusion, and community engagement. We strive to create a workplace culture that is respectful, supportive, and inclusive of all employees.

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