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Support Worker

2 months ago


Mackay, Queensland, Australia Blue Iris Support Services Full time
About the Role

We are a dedicated team at Blue Iris Support Services, committed to providing tailored support, care, and guidance to individuals with complex mental health needs. Our team is passionate about making a positive impact on the lives of our clients, particularly those navigating challenges associated with intellectual impairment, ASD, ADHD, Borderline Personality Disorder, Schizophrenia, and self-harming behaviors.

Key Responsibilities
  1. Daily Living Support: Assist with daily living activities, personal care, and skill development to promote independence.
  2. Safety and Well-being: Ensure the safety and well-being of the individual at all times.
  3. Team Collaboration: Work closely with other support staff, healthcare professionals, and family members to provide consistent and effective care.
  4. Behaviour Management: Implement strategies to manage extreme behaviors, including verbal and physical aggression.
  5. Restrictive Practices: Utilize restrictive practices in accordance with approved positive behavior support plans.
Qualifications and Skills
  1. Experience working with challenging behaviors.
  2. Knowledge and experience with complex mental health needs.
  3. Understanding of ethical restrictive practices.
  4. Strong communication and interpersonal skills.
  5. Ability to stay calm under stress.
  6. Relevant qualifications in Disability Support or Community Services.
  7. First Aid and CPR certification.
  8. Paid Yellow Card and Blue Card, Drivers License – Road Worthy Registered Vehicle (CAR).
Personal Attributes
  1. Empathetic, patient, and committed to improving life quality for individuals with disabilities.
  2. Resilient, adaptable, and excellent at problem-solving.
  3. Team-oriented but able to work independently when required.
  4. Respectful and culturally sensitive to providing care to a female participant.
Why Work with Blue Iris Support Services?
  1. Competitive salary package including penalties and superannuation.
  2. Employee Assistance Program.
  3. Flexible rostering.
  4. A challenging and rewarding career supporting participants to reach their goals.
  5. A welcoming and inclusive work environment.