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Senior Microsoft 365 Solutions Engineer

2 months ago

Canberra, ACT, Australia Datacom Full time
About the Role

In this challenging and rewarding role, you will have the opportunity to work with a dynamic team at Datacom, a leading provider of IT professional services in Australia and New Zealand.

Key Responsibilities
  • Provide technical leadership for customers' Microsoft 365 environments, ensuring seamless integration and optimal performance.
  • Design, build, and support solutions end-to-end for customers, leveraging your expertise in Microsoft 365 enablement and productivity outcomes.
  • Collaborate with cross-functional teams to deliver high-quality services, meeting or exceeding customer expectations.
  • Stay up-to-date with the latest Microsoft 365 technologies and best practices, applying this knowledge to drive innovation and improvement.
  • Develop and maintain strong relationships with customers, understanding their business needs and providing tailored solutions to meet those needs.
Requirements
  • Proven experience in an ICT Professional Services organization, with a strong background in Microsoft 365 engineering.
  • Extensive hands-on experience as a Microsoft 365 Engineer, with a deep understanding of core collaboration services, including Exchange Online, Microsoft Teams, and SharePoint Online.
  • Working knowledge of Azure AD (Entra) identity management and related objects, including users, groups, devices, and guest users.
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and stakeholders.
What We Offer
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including flexible working arrangements and professional development opportunities.
  • The chance to work with a leading provider of IT professional services, with a strong reputation for delivering high-quality solutions.
  • A collaborative and inclusive team culture, with a focus on customer satisfaction and excellence.