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Customer Service Liaison

2 weeks ago

Dandenong, Victoria, Australia Victorian Aboriginal Child Care Agency Full time

VACCA is an organisation that is passionate about supporting the Aboriginal community. We are seeking a highly skilled and motivated Customer Service Liaison to join our team.

About the Role

The Customer Service Liaison will be responsible for providing a high level of customer service to our clients and visitors. This role involves providing a professional first point of contact to our office, as well as assisting with administrative and support functions.

Key Responsibilities
  • Provide a friendly and professional telephone and reception service to individuals, professionals, and families contacting the office via phone, email, or face-to-face.
  • Undertake general administrative tasks, including record keeping and data entry.
  • Assist with the coordination of events and meetings.
Requirements
  • A commitment to the values and mission of VACCA.
  • An understanding of Aboriginal cultures and societies.
  • Excellent communication and interpersonal skills.
  • Able to work in a team environment.
  • Current COVID-19 vaccination and a Working with Children's Check.