
Senior Hospitality Operations Manager
20 hours ago
We are seeking an experienced Senior Hospitality Operations Manager to lead our venue's day-to-day operations.
About the RoleAs a key member of our management team, you will be responsible for overseeing the smooth operation of our bar, restaurant, gaming, and accommodation facilities.
Key Responsibilities- Manage and coordinate daily activities across all departments to ensure seamless service delivery.
- Support the Venue Manager in staff management, training, and rostering initiatives.
- Develop and implement strategies to enhance guest satisfaction, handle enquiries, and resolve issues promptly.
- Maintain compliance with relevant regulations, including liquor, gaming, and workplace health and safety standards.
- Analyze operational performance, identify areas for improvement, and implement cost-saving measures to drive revenue growth.
- Prior experience in hospitality management or supervisory roles, preferably in a similar capacity.
- Demonstrated leadership skills with the ability to motivate and inspire teams to achieve exceptional results.
- RSA and RSG certification is essential; Gaming Machine Manager (GMM) Licence is highly regarded.
- Proven track record of operational excellence in managing busy hospitality venues.
- Strong commercial awareness with knowledge of stock control, cost management, and budget planning.
Our company offers a dynamic work environment, opportunities for career growth, and a competitive remuneration package.
We are committed to supporting our employees' professional development through regular training and mentorship programs.
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