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Customer Service Representative

3 weeks ago


Hervey Bay, Australia beBeeCustomerService Full time $45,000 - $80,000
Job Description

We are seeking a skilled Customer Service Officer to join our team in Hervey Bay. This is a full-time opportunity that requires excellent communication skills and the ability to work well under pressure.

Main Responsibilities:

  • Provide high-quality customer service through face-to-face interaction, phone calls, and email correspondence.
  • Support the warehouse with general administrative tasks, including stock take functions.
  • Prioritize and enter sales orders, process changes, and ensure all administration tasks are completed as required.
  • Develop and maintain knowledge of key roles within the branch.
  • Assist with stock take processes, coordinate administration, and reporting of consumables.
  • Complete general branch and warehouse administration tasks.
Required Skills and Qualifications

To be successful in this role, you will need:

  • Previous experience in customer service or administration.
  • Good knowledge of Microsoft Office applications, including Word, Outlook, and Excel.
  • A high level of attention to detail.
  • A tidy appearance.
  • Previous experience in a sales or production environment (preferably).
  • A Certificate in Business Administration or similar qualification (highly regarded).
  • Previous experience in the manufacturing or construction industry (advantageous).
Benefits

We offer:

  • Free parking onsite.
  • Ongoing training and career opportunities internally and externally.
  • Free lunch on Fridays.
  • Mental health and wellbeing support, wellness discounts for mind, body, work, and life.
  • An Employee Assistance Program.
Company Culture

We value:

  • High performance.
  • Collaboration.
  • Innovation.
  • Integrity.
  • Respect.

We believe our people are our biggest asset, and we're looking for someone who shares our values and can complement our awesome team.