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CX Onboarding and Enablement Manager

1 week ago

Sydney, New South Wales, Australia Humanforce Full time
Required Skills and Qualifications
  • Experience in an enablement, training, or related role, preferably within a SaaS or technology-focused business.
  • Proven track record of developing and implementing successful CX enablement programs.
  • Outstanding interpersonal skills, able to build rapport and trust with others and motivate them.
  • Excellent communication and presentation skills, capable of delivering 1:1 coaching and engaging group training sessions.
  • Development of instructional learning programs using the ADDIE methodology and proficiency in design tools like Articulate 360 or Adobe Captivate.
  • An understanding of Go To Market and business readiness strategies.
  • Creative skills in content creation and graphic design to produce high-quality, engaging materials.
  • Data literate and results-driven, proficient in using data to drive decisions and measure the success of sales enablement initiatives.