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Amenity Enforcement Officer

2 months ago

Footscray, Victoria, Australia Maribyrnong City Council Full time

About Us

Maribyrnong City Council is undergoing significant transformation driven by population growth and urban redevelopment. This shift is creating new opportunities for residents, businesses, and employment, making Maribyrnong a sought-after destination in Melbourne's inner-west.

The Opportunity

Our Local Laws department has an opening for a suitably qualified and experienced Amenity Enforcement Officer (Animal Management) to join the team. Reporting to the Team Leader Animal Management, this role will ensure the safety and amenity of the City of Maribyrnong through education, enforcement, and promoting responsible pet ownership.

This role is ideal for a confident communicator with sound judgment and decision-making skills, who has proven experience in consultation and dispute resolution across various challenging issues and situations.

Key Responsibilities

  • Enforce relevant Acts, Regulations, and Council's Local Laws applicable to animal management;
  • Issue Infringement notices and record details relevant to the Infringement notices in line with Council policies and procedures;
  • Conduct daily foot and/or vehicular patrols of specific areas, including all parks within the Municipality;
  • Investigate complaints received and resolve them in a timely and professional manner, in line with Council policies and procedures;
  • Interview, advise, and educate members of the public through various means, including face-to-face, telephone, written, and when required, attendance at public forums;
  • Maintain a diary of all activities, taking responsibility for the investigation of complaints, enforcement action, and provision of a timely response to Customer Service requests when necessary.
  • Prepare reports relating to enforcement action, attend Court, and give evidence as required.

About You

To be considered for this role, you will have the following:

  • Certificate 4 in Government (Statutory Compliance) preferred, along with relevant experience;
  • Demonstrated ability to comprehend and interpret Acts and Regulations, and decide on an appropriate course of action.

Please note that this role also requires the successful candidate to:

  • Undergo a pre-employment medical check;
  • Undergo a police check, ensuring no relevant criminal record is found;
  • Hold a current Victorian driver's license.

Why Choose Maribyrnong?

Work collaboratively in a friendly, supportive, and professional multidisciplinary team; Enjoy a flexible and inclusive work environment; Work in a meaningful role within a values-driven organization; Relish a vibrant foodie hub at your doorstep; Take an Accrued Day Off every month.

So, if you are looking for a role where you can make a genuine difference and you enjoy working in a diverse community-focused environment, Apply Now

How to Apply

Please submit your Resume and a Cover Letter via our Careers website, telling us why you think you would be a great fit for this position and outlining your relevant experience in support of your application.