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Field Visual Merchandising Manager
2 months ago
At Foot Locker, we're committed to delivering exceptional customer experiences across our Asia Pacific stores. As our Field Visual Merchandising Manager, you'll play a pivotal role in building a Customer Experience Center of Excellence, driving efficiencies, and elevating our in-store experiences.
Key Responsibilities:- Elevate visual execution and ensure consistent premium experiences as a subject matter expert for all VM directives/strategy.
- Collaborate with CX, Space Planning, VM, and Corporate teams to develop initiatives and programs that support our customer experience strategy.
- Guide and elevate DM and store teams using resources and tools, hosting VM clinics to teach and execute VM strategies.
- Execute and participate in rollout strategies across initiatives, providing capacity and SKU count support/guidance, and ensuring APAC stockroom standards are maintained.
- Support the implementation and rollout of projects and initiatives, including real estate projects, and collaborate with field and Corporate office teams.
- Deliver sales, wage hours, and shrink plan for APAC, developing programs and initiatives for the in-store experience and building a diverse in-store team for exceptional profit and revenue results.
- Partner with Sr. Field Leadership for change management and process harmonization, leading relevant Global Initiatives for the APAC Division, and identifying and providing solutions for business opportunities with Operations.
- Utilize in-store SMEs for projects and implementation, supporting store operations with communication, tools, and reporting, and maintaining strong relationships across all levels of the organization.
- Develop and maintain VOC programs for operations strategies, participating in or leading steering committees as applicable, and enhancing the talent strategy to develop a professional Center of Excellence.
- Ensure adherence to legal requirements and standards, leading Operational Excellence initiatives with the Senior Manager of Store Experience, and traveling with the CX Leadership Team to understand customer experience and productivity opportunities.
- Bachelor's Degree preferred or comparable business experience in these areas.
- 5-7 years of leadership experience across multi-disciplines.
- Excellent commercial sense and financial acumen.
- Ability to think long-term strategy and translate strategies into actionable plans and tactics.
- A strong manager, leader, and team motivator, able to build collaborative and cohesive teams.
- A change manager, not satisfied with status quo, able to anticipate and lead effectively through change, ambiguity, and all business conditions.
- Demonstrates a sense of ownership - a results-oriented self-starter and risk taker.
- Must possess strong oral and written communication skills.
- Proficient in PowerPoint, Excel, MS Word.
- A Flexible Hybrid Working environment.
- Yearly performance bonus.
- Excellent Staff Discounts on Foot Locker products – Nike, Adidas, ASICS, and many more.
- Free undercover on-site parking.
- Access for you and your immediately family to our Employee Assistance Program.
- Free access to Wellhub.
- An inclusive and supportive team culture.
