
Retail Operations Leader
1 day ago
The Store Manager role is a pivotal leadership position that shapes the career journey of an individual at Specsavers.
- Team Leadership: Foster high-performing teams through effective rostering, training, performance reviews, and recruitment of new team members.
- Operational Excellence: Oversee daily operations, ensuring excellent customer service, retail standards, and efficient store flow.
- Business Performance: Manage key performance indicators, monitor expenses, set targets, and utilize marketing tools to drive growth.
- Customer Experience: Ensure exceptional customer experiences by coaching the team to deliver outstanding service.
- Compliance & Best Practices: Ensure adherence to company policies, industry standards, and efficient stock and roster management.
This role offers a sense of purpose in a career that's going places. You will have previous experience leading a team in a retail or healthcare setting and possess strong communication and interpersonal skills. You are passionate about delivering exceptional customer service and aftercare.
At Specsavers, we believe in empowering and supporting our people to reach their full potential. We have a diverse, inclusive, and flexible culture that enables our people to bring their whole selves to work and be proud of doing so.
We offer a range of benefits, including two free pairs of glasses per year, birthday leave, and volunteer leave. You will also have access to our Perks App, which provides exclusive discounts and shopping programs with multiple Australian retailers and grocers.
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