Automation Lead

Senior Site Reliability Engineer

We are seeking a skilled Senior Site Reliability Engineer to join our team. As a key member of our Information Systems (IS) team, you will be responsible for ensuring the smooth operation of our IT production services. This role offers a unique opportunity to drive operations automation and develop infrastructure as code across both private and public clouds.

About the Role:

This is an exciting opportunity for a technologist with a passion for Linux to build a career with us and drive the success of those leveraging Ubuntu and open-source products. If you have experience in IT operations automation, Infrastructure as Code, and a passion for technology, then this role is perfect for you.

Your Key Responsibilities:

• Drive the development of automation and Gitops in your team as an embedded tech lead
• Closely collaborate with the IS architect to align your solutions with the IS architecture vision
• Design and architect services that IS can offer to the organization as products
• Apply your experience of IaC to develop infrastructure as code practice within IS by constantly increasing automation and improving IaC processes
• Automate software operations for re-usability and consistency across private and public clouds, taking into consideration the complexities of distributed systems
• Maintain operational responsibility for all of our core services, networks, and infrastructure
• Develop skills in troubleshooting, capacity planning, and performance investigation, Setting up, maintaining and using observability tools such as Prometheus, Grafana, and Elasticsearch; design, implement and maintain monitoring and alerting for various systems and services
• Provide assistance and work with globally distributed engineering, operations, and support peers
• Be given uninterrupted development time to focus on larger projects and automation of manual tasks
• Share your experience, know-how and best practices with other team members in design sessions, mentorship and 'doing work together'
• Carry final responsibility for time-critical escalations

Your Skills and Qualifications:

• A modern view on hosting architecture, driven by infrastructure as code across both private and public clouds
• A product mindset thriving to develop products rather than solutions
• Python software development experience, with large projects
• Experience working with Kubernetes or other container orchestration systems
• Proven exposure to manage and deploy cloud infrastructure with code
• Practical knowledge of Linux networking, routing, and firewalls
• Affinity with various forms of Linux storage, from Ceph to Databases
• Hands-on experience administering enterprise Linux servers
• Extensive knowledge of cloud computing concepts and technologies
• Bachelor's degree or greater, preferably in computer science or related engineering field
• Able to communicate clearly and effectively in English over email, chat, video or voice calls and in-person
• Motivated and able to troubleshoot from kernel to web, and willing to ask others when appropriate
• A willingness to be flexible and able to learn new things quickly
• Be inspired by the needs of fast-changing environments
• Happy to work within distributed teams
• Be passionate and familiarized about open-source, especially Ubuntu or Debian

What We Offer:

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long-haul company events