
Welcoming Hotel Team Member
2 weeks ago
As a Hospitality Liaison, you will be the primary point of contact for guests and visitors to our hotel. Your key responsibilities will include:
- Managing guest arrivals and departures
- Responding to guest requests efficiently and courteously
- Communicating with other departments to ensure all guest needs are met
- Actively resolving guest issues and challenges
- Promoting hotel services and amenities
- Ability to work a flexible roster including AM and PM shifts and nights as required.
You will also be well-presented with a positive and professional attitude and have a passion for delivering exceptional customer service.
Key QualificationsThe successful candidate will have previous experience in a similar role plus:
- Strong written and verbal communication skills
- Time management skills with the ability to multi-task
- Good interpersonal skills with the ability to communicate with all levels of team members
- Ability to provide prompt and efficient service
- Entrepreneurial spirit with drive, ambition, and a high level of energy
- Responsible Service of Alcohol certification
- C Class Drivers Licence
- Employee benefit card offering discounted rates at participating hotels worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference through our Corporate Social Responsibility activities
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