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Business Analyst

2 months ago


Melbourne, Victoria, Australia Capgemini Full time
About the Role

Capgemini is seeking a highly skilled Business Analyst to join our Financial Service Practice (FSP). As a Business Analyst, you will play a critical role in driving transformation for our Banking, Insurance, Superannuation, Wealth, and Capital market customers.

Key Responsibilities
  • Collaborate with stakeholders to define the vision, roadmap, and strategy for the microservices factory, focusing on MarTech needs.
  • Lead the design and prioritization of microservices that support key marketing operations, including data processing, customer segmentation, analytics, and personalization.
  • Define and manage the product backlog, ensuring clear articulation of user stories, acceptance criteria, and technical specifications.
  • Act as the primary liaison between business units, development teams, and other technical stakeholders to ensure alignment and clarity of business goals.
  • Oversee the implementation of scalable, reusable, and high-performance microservices that support MarTech initiatives, such as campaign automation, real-time data integration, and customer engagement platforms.
  • Drive continuous improvement by identifying optimization opportunities in microservices architecture, and ensuring adherence to best practices and industry standards.
  • Ensure that microservices are designed with a focus on reliability, security, and scalability in mind, adhering to DevOps and CI/CD practices.
  • Stay up to date on emerging trends in MarTech, microservices, and cloud technologies to propose and implement innovative solutions.
About Capgemini

Capgemini is a diverse global collective of strategic and technological experts who are passionate about finding ways technology can help our clients, our people, and our communities get the future they want.

We believe in creating a safe, flexible, and inclusive culture where everyone can bring their authentic selves to work, contributing to our inclusive culture and truly belong. Our staff-led community groups are a testament to this commitment.

We are committed to being active allies for everyone and are recognized by the Australian Workplace Equality Index as LGTBQ+ 'Employer of the Year' and 'Inclusion of Trans and Gender Diverse Employees' for the past two years.

We are committed to being carbon neutral for our own operations no later than 2025 and across our supply chain by 2030 and committed to becoming a net zero business by 2040.

Empower yourself with the knowledge and skills you need to succeed with our access to premier learning platforms, sought-after certifications, and boundless development opportunities.

We are recognized as one of the World's Most Ethical Companies by the Ethisphere Institute 10 years in a row, and our values and ethics have been at the heart of our identity for over 50 years.

We are dedicated to building a diverse, inclusive, and authentic workplace, and we encourage you to apply if you're excited about this role but your experience doesn't align perfectly.