Furniture Quality

2 weeks ago

Perth, Western Australia beBeeRecovery Full time $52,000 - $66,000

Product Recovery Specialist

We are seeking a highly skilled Product Recovery Specialist to ensure the quality of our products and give them a second chance. As a key member of our team, you will be responsible for recovering products that are no longer saleable.

About the Role:

  • You will engage with customers to understand their needs and provide knowledge on our products and services.
  • Present our products in an attractive way using strong commercial expression and set relevant prices to attract customers while generating the best results for the store.
  • Take necessary action on products to give them a second chance, such as repackaging them back into a saleable condition.
  • Assemble our products according to proper building and enclosed instructions to ensure complete functionality.
  • Support the quality work in the store to constantly improve customers' quality perception of our products.
  • Closely consider the sustainability impact when deciding when and how to recover products.
  • Built strong relationships with your team and other departments to promote a collaborative and inclusive work environment that cultivates a strong understanding of product recovery, quality and compliance processes.
  • Maintain a safe and secure environment within the store, ensuring the well-being of both customers and colleagues.

Requirements:

  • A 'Togetherness' mindset where you'll work closely with your team and other departments yet also be able to work independently.
  • A passion for building furniture and our sustainability initiatives.
  • Experience with regular use of computers and IT systems.
  • A strong customer focus, ensuring we keep the customer in mind at all times.
  • The ability to prioritize tasks in a fast-paced environment and think outside of the box.
  • A safety mindset and being comfortable with physical work and manual handling including repetitive heavy lifting.
  • A motivated, results-driven mindset that does not shy away from challenges.
  • Comfortable with the physicality associated with this role, similar to a warehouse colleague.

Key Skills:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Proficient in MS Office and basic computer skills.
  • Knowledge of our products and services.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The opportunity to work with a talented team of professionals.
  • The satisfaction of knowing you are making a difference in the community.

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