Hospital Support Professional

6 days ago

Sydney, New South Wales, Australia beBeeAdministrative Full time $34,463 - $36,951
Administration Officer Level 3

This role provides administrative support to a fast-paced team in a hospital environment.

The successful candidate will be responsible for managing waiting lists, supporting patients, streamlining bookings and working collaboratively.

  • Process RFAs and schedule appointments efficiently.
  • Liaise with clinical and administrative staff effectively.
  • Deliver outstanding customer service consistently.
  • Audit and maintain accurate waiting list data.
  • Enhance systems by identifying and implementing process improvements.

Experience in admissions and bookings processes is essential. Sound knowledge of NSW Health 'Elective Surgery Access' Policy Directive (PD2022_001) is also required.

Key Responsibilities:
  • Manage patient bookings and waiting lists effectively.
  • Provide exceptional customer service to patients and stakeholders.
  • Collaborate with clinical and admin staff to ensure smooth operations.
  • Identify and implement process improvements to enhance system efficiency.
  • Maintain accurate and up-to-date records and reports.

Working autonomously and as part of a supportive team, you will make every patient interaction count.

Join a team dedicated to better health services for Western Sydney and beyond.

Our district provides high-quality healthcare to diverse communities, guided by values of collaboration, respect, and empowerment.

We are committed to innovation and patient-centered care, with a strong focus on collaboration and respect in service delivery.

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