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Travel Journey Coordinator

2 weeks ago

Melbourne, Victoria, Australia TFE Hotels Group Full time
The Ultimate Career Move: Reservations Coordinator

Are you looking for a career that offers excitement, variety, and opportunities for growth? As a Reservations Coordinator at TFE Hotels Group, you'll have the chance to join a dynamic team that's passionate about delivering exceptional customer experiences.

With a strong focus on building relationships, driving sales, and delivering results, you'll work closely with our internal teams to achieve business objectives. Your natural talent for connecting with people will shine through in every interaction, making guests feel valued, supported, and empowered to explore their destination.

We're more than just a hotel chain – we're a community of like-minded individuals who share a passion for connection, creativity, and innovation. Our hotels are designed to inspire connection, whether it's through our cutting-edge technology, sustainable practices, or simply the warmth of our staff.

In this rewarding role, you'll be responsible for:

  • Developing and maintaining strong relationships with internal teams, external partners, and guests to drive sales, revenue growth, and customer satisfaction
  • Implementing customer-centric solutions to drive business results and improve customer experiences
  • Staying ahead of industry trends, competitor analysis, and market intelligence to inform business strategies
  • Celebrating successes and learning from challenges to continuously improve processes and outcomes
About Life at TFE

OUR INCLUSIVE CULTURE IS BUILT ON AUTHENTICITY, FLEXIBILITY, AND TALENT. If you're ready to dive in and move with us, you'll find more than you expected, and we'll support you every step of the way.