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Operations Specialist

2 weeks ago

Newcastle, New South Wales, Australia beBeeResponsibilities Full time $60,000 - $80,000

Opportunity Summary:

This role involves supporting the Venue Manager in delivering seamless front-of-house operations and maintaining high standards.

Key Responsibilities:

  • Open and close the venue according to established protocols
  • Coach and guide the FOH team to deliver exceptional customer service
  • Manage reservations effectively to maximize revenue through the booking system
  • Monitor stock levels, control costs of goods sold, and manage inventory
  • Address maintenance issues promptly and report them to the Venue Manager
  • Assist with weekly reconciliations and key performance indicator reporting
  • Support marketing initiatives and frontline guest relations

About You:

  • Strong operational skills, including stock management and cost control
  • Proven experience in coaching teams and maintaining high service standards
  • Skilled in leadership and communication in fast-paced, high-volume environments
  • Excellent customer service focus and ability to resolve issues professionally
  • Wine knowledge is an asset; familiarity with Asian cuisine and beverages is a bonus
  • Dependable, punctual, and thrives under pressure

Requirements:

  • Strong operational sense
  • Leadership and communication skills
  • Ability to work under pressure