IT Infrastructure Manager

3 days ago

Sydney, New South Wales, Australia beBeeInfrastructure Full time $100,000 - $110,000

A leading healthcare provider is seeking a seasoned IT Infrastructure Manager to lead their technical services team. This role will oversee the management of a team of desktop support engineers, providing guidance and support for effective delivery.

The ideal candidate has 8 years of relevant experience in EUC/Desktop Support leadership, a customer-centric mindset, and excellent communication skills. They are proactive, adaptable, and willing to take on new challenges in a fast-paced environment.

Key Responsibilities:

  • Manage a team of desktop support engineers, guiding them towards efficient service delivery.
  • Motivate and promote team happiness through ongoing development and training opportunities.
  • Foster a collaborative and supportive team culture while promoting knowledge sharing and continuous improvement.

Required Skills and Qualifications:

  • Minimum 8 years of experience in EUC/Desktop Support leadership.
  • Customer-centric approach with ability to handle time-sensitive requests.
  • Positive attitude, proactive approach, and ability to work independently.
  • Adaptability and willingness to take on new challenges in a dynamic environment.

Benefits:

  • Opportunities for growth and professional development.
  • A fun and collaborative work environment.

Technical Requirements:

  • Experience with SCCM and Intune would be an advantage.
  • Strong understanding of service management and ticketing tools.
  • Knowledge of Microsoft/Citrix ecosystem.

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