Retail Store Manager
1 day ago
We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. The ideal candidate will have proven leadership, coaching and business management skills gained in a fast-paced retail environment.
This is an exceptional opportunity for a business-savvy individual to be Chief Executive Officer of their own store. They will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high-performing team.
The successful candidate will be an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential. They will have the opportunity to develop all-round skills needed to progress further within the Beauty Industry.
We offer a culture that values diversity of thought and people, progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Key Responsibilities- Proven retail management/assistant retail management experience preferably within cosmetics
- Provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Lead a team to achieve sales and customer service targets
- Create and execute in-store events
- Work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft office
The ideal candidate will have the following qualifications:
- Proven retail management/assistant retail management experience preferably within cosmetics
- Ability to provide inspirational, authentic and personalized customer service
- Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading a team to achieve sales and customer service targets
- Experience of creating and executing in-store events
- Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment
- Previous experience with retail point-of-sale software
- Proficient in Microsoft office
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