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Retail Store Manager

2 months ago

Perth, Western Australia Gift Box Full time

About Us

Smokemart & GiftBox is a leading retailer with a strong presence in Australia, offering a wide range of products and services to customers. We pride ourselves on providing quality products and exceptional customer service, while promoting a supportive and positive culture for our team.

Our Vision

We are committed to becoming Australia's largest convenience retailer, with a network of stores nationwide. Our goal is to provide customers with an unparalleled shopping experience, while fostering a culture of equality, diversity, and inclusion.

The Role

We are seeking an experienced Assistant Store Manager to join our team. As a key member of the management team, you will play a vital role in supporting the Store Manager with daily business operations. Your responsibilities will include:

  • Assisting the Store Manager with visual merchandising and store administration
  • Training and coaching new team members
  • Effectively delegating and managing the team
  • Providing leadership and guidance to the team
  • Maintaining a clean, organized, and aesthetically pleasing store front
  • Ensuring the store environment complies with health and safety regulations
  • Monitoring and maintaining suitable store inventory levels
  • Acting as an energetic customer service champion with a proven sales growth mindset
  • Providing regular assistance to customers and resolving queries in a timely and professional manner

Requirements

To be successful in this role, you will need:

  • Strong leadership skills with the ability to connect positively with both customers and team members
  • Excellent communication and organizational skills
  • A happy, friendly, and energetic personality
  • A desire to deliver high-quality customer service
  • A current/valid police check or a willingness to obtain one if successful