Customer Experience Lead
7 days ago
As a Customer Experience Lead, you will play a crucial role in ensuring our customers receive exceptional service and support. This includes driving sales growth, implementing strategies to increase foot traffic and conversion rates, and setting high standards of client and customer service.
You will be responsible for overseeing merchandising in line with company standards, developing and implementing effective business processes, and managing replenishment levels.
To succeed in this role, you will need strong leadership and team building skills, as well as the ability to multitask and accurately navigate admin and sales systems.
We offer a comprehensive training program, employee discounts on Aidacare health equipment products, a quarterly incentive scheme, an Employee Assistance Program, and a benefits package including discounts for retail, insurance, gym, and more.
About Aidacare
Aidacare is a trusted brand throughout Australia, focused on product quality and ongoing services & support.
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Customer Service Lead
3 days ago
Townsville, Queensland, Australia Followmont Transport Pty Ltd Full timeAbout the RoleAs an experienced Customer Service professional, you will have a significant influence over our network and the way we operate by leading and supporting customer service, freight, and operations teams. This is a fantastic opportunity to take your career to the next level and work with a passionate family-owned business dedicated to service and...
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Customer Experience Coordinator
2 days ago
Townsville, Queensland, Australia dusk Group Full timeAbout You: We're looking for someone who is passionate about candles and scents. Previous experience in a retail or customer service role would be an advantage.You should have leadership skills, with the ability to inspire and encourage others to shine.You're comfortable working evenings, weekends, and during special events.Perks and Benefits:Team Member...
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Customer Service Team Lead
3 days ago
Townsville, Queensland, Australia Redcape Hotel group Full timeHow You'll GrowWe're looking for someone who shares our values of care, courage, drive, and teamwork. If you're passionate about delivering exceptional customer experiences and leading a team, we want to hear from you. Apply now to take your career to the next level.
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Sales and Customer Experience Specialist
5 days ago
Townsville, Queensland, Australia Just Group Full timeResponsibilitiesCreate a fun, memorable experience for every customer, full of Dotti flair.Team up to crush sales targets and keep the store buzzing.Maintain a high level of visual merchandising standards.Assist customers with styling and product recommendations.Additionally, you will have opportunities to participate in comprehensive training plans,...
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Customer Experience Representative
6 days ago
Townsville, Queensland, Australia ClearCompany Full timeCompany Overview:ClearCompany is committed to delivering exceptional guest experiences. Our mission is to provide quality service that exceeds our guests' expectations.Salary:We offer a competitive salary package that reflects your hard work and dedication.Job Description:As a Guest Services Agent, you will be the face of ClearCompany, responsible for...
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Customer Experience Specialist
5 days ago
Townsville City Center, Queensland, Australia The Learning Shop Part timeAbout The OpportunityWe are looking for a Sales Assistant to join our team at The Learning Shop. As a Sales Assistant, you will play a crucial role in delivering an exceptional customer experience by providing personalized support and guidance to customers.Job DescriptionThis is a minimum 6-hour contract, working Sundays from 10 AM - 6 PM, with opportunities...
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Store Experience Director
3 days ago
Townsville, Queensland, Australia Just Full timeWe are seeking an experienced Store Experience Director to join our team at Just Jeans Hornsby. In this role, you will be responsible for creating engaging shopping experiences for customers, driving sales growth, and developing a high-performing team.Key ObjectivesCreate visually appealing store displays and window arrangements that showcase our latest...
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Customer Experience Specialist
5 days ago
Townsville City Center, Queensland, Australia The Learning Shop Part timeAesop Job DescriptionAt The Learning Shop, we aim to create a culture of inclusivity and growth, where our employees thrive in their roles. As a global retail organisation, we offer opportunities for professional development and career advancement.We focus on meticulous attention to detail in our skin care products, using only the most effective ingredients...
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Customer Experience Expert
2 days ago
Townsville City Center, Queensland, Australia The Learning Shop Part timeAbout YouWe are looking for a team player who is passionate about delivering outstanding customer experiences. You will have a love for all things jewellery, diamonds, and watches, and be a great communicator with excellent interpersonal skills.
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Customer Experience Support Associate
1 day ago
Townsville, Queensland, Australia Soldier On, Ltd Full timeWe're looking for a diligent Cleaning and Maintenance Professional to join our team at Soldier On, Ltd.Primary Duties:This role requires meticulous attention to detail and a strong work ethic. Key responsibilities include maintaining cleanliness and organisation throughout the lounge, as well as handling chemicals according to manufacturer...
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Townsville, Queensland, Australia Compass Group Pty Limited Full timeIn this role, you will be responsible for preparing and serving meals to Defence personnel, ensuring a high level of customer satisfaction and adherence to food safety standards.We offer a dynamic and supportive work environment, with opportunities for career progression and professional development.You will be expected to maintain a clean and safe working...
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Customer Service Representative
12 hours ago
Townsville, Queensland, Australia Queensland Country Bank Full timeAbout Our CompanyQueensland Country Bank is a leading financial institution that has been serving the community for over 50 years. We pride ourselves on providing personalized service and expert advice to our customers.The JobWe are currently looking for a talented and experienced professional to join our Contact Centre team as a Service Delivery Expert. As...
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Customer Service Champion
5 days ago
Townsville, Queensland, Australia Coles Full timeAbout the Recruitment ProcessColes is committed to creating a diverse, inclusive, and welcoming work environment. We encourage applications from people of all ages, cultures, abilities, sexual orientation, and gender identities. If you are passionate about delivering exceptional customer experiences and leading high-performing teams, we invite you to apply...
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Content Creator for Student Experience
6 days ago
Townsville, Queensland, Australia James Cook University Full timeEnhance the student experience at James Cook University by generating impactful multimedia communications and supporting sector-leading engagement events.In this role, you will design, develop and distribute high-quality multimedia content and communications materials for various digital and print platforms that inform and engage students throughout their...
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Customer Service Team Lead
3 days ago
Townsville City Center, Queensland, Australia pricesplus Full timePursue a rewarding retail career with Prices Plus, where your skills and expertise can make a real difference.We're looking for a driven Assistant Store Manager to join our team, supporting the Retail Store Manager in delivering exceptional customer experiences. As a key member of the store team, you'll be responsible for maintaining a high-performing store...
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Club Experience Representative
6 days ago
Townsville, Queensland, Australia Planet Fitness Franchising, LLC. Full timeJob OverviewThis is an exciting opportunity to join our team as a Membership Services Representative, where you will be responsible for greeting and saying goodbye to members and guests, monitoring club access, answering questions, and handling member complaints.You will also be required to have an excellent understanding of our Judgement Free Zone and...
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Customer Solutions Specialist
7 days ago
Townsville, Queensland, Australia Joyce Mayne Online Full timeWelcome to Joyce Mayne, a leading retailer offering a diverse range of products, including computers, home appliances, and home wares. Our mission is to deliver life at home solutions to our customers, ensuring they have access to the same range and service available in metropolitan areas.We are currently seeking a Home Appliance and Computer Sales...
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Food Service Supervisor Lead
5 days ago
Townsville, Queensland, Australia Compass Group Pty Limited Full timeCompass Group Pty Limited: A Leading Provider of Hospitality and Catering ServicesWe are committed to delivering exceptional experiences to our Defence personnel. As a Food & Beverage Supervisor at Lavarack Barracks (Townsville), you will play a vital role in maintaining a safe and healthy environment for our customers.The Job DescriptionIn this full-time...
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Customer Service Representative
5 days ago
Townsville, Queensland, Australia Just Group Full timeAbout the TeamDotti is a leading Australian retail group committed to offering vibrant, on-trend fashion responsibly made. Our team values integrity, enthusiasm, and a solutions-focused attitude. We strive to create exceptional experiences for our customers, whilst fostering a positive and inclusive work environment.As a Casual Sales Assistant, you will...
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Fragrance Team Lead
3 days ago
Townsville, Queensland, Australia dusk Group Full timeAbout the Role: As the Assistant Store Manager, you'll be responsible for leading the way in creating a fun and supportive work environment. You'll immerse yourself in the enchanting world of scents, candles, and all things cozy.You'll embrace your inner sales ninja and help customers find the perfect scent for every occasion.Collaborate with the Store...