Hospitality Operations Manager
2 weeks ago
Crystalbrook Collection Hotels
Award-winning hotel development and management company with a portfolio of distinctive upscale luxury hotels across NSW and QLD.
About the Role:
We are seeking an experienced Hospitality Operations Manager to lead our vibrant, Mexican-inspired open-air bar in Cairns. The successful candidate will play a key role in creating unforgettable dining and conferencing experiences for our guests.
Responsibilities:
- Lead a passionate crew to deliver exceptional service standards and showcase food and beverages with style and flair.
- Work across dinner, room service, pool side, and exciting events, using your organized and resourceful approach to enhance and inspire those around you.
- Naturally demonstrate the ability to appraise, monitor, and evaluate the functions, systems, and effectiveness of the bar and restaurant operations.
- Implement new ideas, adhere to policies and procedures, and provide our guests and customers with the best level of service.
Requirements:
- You will have a natural creative flair with strong organizational skills.
- Some experience of leading small teams of staff and inspiring their days with ideas, structure, and creative planning.
- Rostering, identifying trends, working across recruitment, and ensuring exceptional operating standards are very much part of the job.
- Your experience will be relevant across the hospitality service industry.
The Reward:
- $90,000 - $110,000 per annum, depending on experience.
- 50% food and beverage discount across all our venues.
- $99 room rates and a friends and family discount.
- Lifestyle benefits, including extra leave.
- Online learning and career development plan.
- EAP programme.
About Us:
C crystalbrook Collection is committed to providing excellent opportunities for growth and development in a dynamic and supportive work environment.
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