Product Operations Manager

2 weeks ago


Sydney, New South Wales, Australia Airwallex Full time

About Airwallex

Airwallex is a global unified payments and financial platform for businesses, empowering over 100,000 companies worldwide with integrated solutions for accounts, payments, spend management, and treasury.

We're a team of 1,500 innovators across 20+ offices globally, valued at US$5.6 billion and backed by top investors like Sequoia, Lone Pine, and Salesforce Ventures.

As our Product Operations Manager, you'll bridge the gap between customers, commercial, and product teams, contributing to Airwallex's product strategy and direction.

This role can be based in Singapore, Hong Kong, or Melbourne offices.

Your Key Responsibilities:

  • Drive product-market fit across Airwallex's entire product suite globally, collaborating with product, sales, marketing, and strategy teams.
  • Develop a deep understanding of our customers, market, competitors, and commercial feedback loops to shape effective product and commercial strategies.
  • Built operational processes for the wider product organization and cross-functional teams to execute on our strategy at quality, speed, and scale during our intense global expansion phase.
  • Deliver thoroughly researched key recommendations and well-structured updates to senior stakeholders, including the CEO, SVP of Product, and wider product and commercial leaders.

Your Ideal Background:

  • 6+ years of experience in Product, Strategy, and/or Operations.
  • 4+ years experience with top-tier strategy/management consulting firms.
  • Experience conceptualizing and executing go-to-market strategies.
  • Bachelor's degree or higher, with demonstrated academic achievement.
  • You're a self-starter who can identify and prioritize opportunities, willing to roll up sleeves and dive deep into assigned problems.
  • You have a track record of collaborating across teams, effectively partnering with sales, operations, design, marketing, product, and data analytics.
  • Strong written and spoken communication skills, able to articulate complex concepts simply.
  • Strong analytical and first principles-led problem-solving skills.
  • Technology, financial services, and experience in a hyper-growth environment are valuable assets.

Airwallex is an Equal Opportunity Employer

We value diversity and consider applicants based on merit, qualifications, competence, and talent. If you require accommodations due to a disability or special need, please let us know.

Salary Range: $120,000 - $180,000 per annum, depending on location and experience.



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