Quality Assurance Training Officer

1 day ago


Brisbane, Queensland, Australia Queensland University Of Technology Full time

Company Overview:

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  • Queensland University of Technology (QUT) is a major Australian university with a global outlook and a 'real world' focus, seeking to equip students and graduates with the skills needed in an increasingly disrupted world.
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Salary: $105,466 - $114,196 per annum (HEW6), inclusive of 17% superannuation and 17.5% recreation leave loading, plus a salary of $89,120 - $96,497.

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Job Description:

">About the Role">

We are seeking a skilled Training and Quality Assurance Officer to join our Student Engagement team in Administrative Division at QUT. The successful candidate will be responsible for designing, delivering, and implementing quality assurance, coaching, knowledge management, and training activities that support HiQ staff development and continuous improvement.

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This role contributes to initiatives across Student Engagement, focusing on training and developing staff. We offer a hybrid position as part of QUT's commitment to embracing a more virtual and connected world.

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Key Responsibilities:

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  1. Designing and delivering high-quality training programs for HiQ staff.
  2. Implementing effective quality assurance processes to ensure consistency and excellence in service delivery.
  3. Coaching and mentoring staff to enhance their skills and knowledge.
  4. Maintaining accurate records and reporting on training and quality assurance activities.
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Required Skills and Qualifications:

">What We're Looking For">
  • Degree-level qualification or equivalent experience in education, training, or a related field.
  • Proven experience in training, staff development, and quality assurance.
  • High-level digital literacy skills, including content creation for multi-channel services.
  • Effective communication, interpersonal, and leadership skills.
  • Ability to analyze data and inform process improvements.
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Benefits:

">Why Join Us?">

At QUT, we offer a dynamic and supportive work environment, opportunities for professional growth, and a comprehensive benefits package. As a valued member of our team, you'll enjoy:

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  • A competitive remuneration package, including 17% superannuation and 17.5% leave loading.
  • An opportunity to work in a hybrid position, balancing on-campus and off-campus work arrangements.
  • Generous maternity leave and parental leave policies.
  • Paid Fitness Passport and discounted private health insurance.
  • Purchased Leave Scheme and Salary Packaging Scheme.
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How to Apply:

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If you're passionate about making a difference in education and are looking for a challenging and rewarding role, please submit your application by clicking the link below.



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