Administrative Support Professional
1 week ago
We are seeking a highly motivated and capable administration professional to join our team. This casual role is ideal for someone who thrives in a fast-paced, client-focused environment while maintaining strong attention to detail.
Key Responsibilities- New client intake and appointment bookings – welcoming new clients, managing intake enquiries, and setting them up accurately in Halaxy.
- Billing, accounts receivable and payable – including Medicare processing, WorkCover, TAC, NDIS, Financial Assistance Scheme, and other funding streams.
- Proactively managing outstanding accounts – following up confidently, professionally, and assertively to ensure timely payment.
- Providing front desk reception support during periods of staff leave and peak workload.
- Delivering exemplary customer service, engaging warmly and professionally with clients from diverse backgrounds.
- Halaxy software experience (minimum 1 year).
- Strong knowledge of Medicare processes, including the Better Access Scheme.
- Demonstrated experience in billing/accounts payable and receivable across multiple funding bodies.
- Confidence and professionalism in chasing accounts and managing overdue payments.
- Excellent customer service and interpersonal skills, with confidence engaging a wide range of clients.
- Ability to work both independently and collaboratively in a supportive team environment.
Working With Children's Check, Police Check, and Driver's Licence required.
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