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Plumbing Professional
3 weeks ago
We are seeking a skilled and passionate professional to join our team as a Plumbing Specialist. As a key member, you will have the opportunity to make a significant impact in the industry by delivering exceptional technical support and guidance to the plumbing sector.
Your primary focus will be on providing technical assistance to the sales team, resolving in-market issues, and leading the resolution of quality concerns affecting installations. Additionally, you will provide troubleshooting and technical solutions for customer problems raised through the sales escalation process.
We pride ourselves on being a supportive community committed to making everyday water experiences extraordinary. Our dedication to water sustainability, customer-first values, and community engagement creates a ripple effect of positive impact, ensuring that our consumers not only enjoy our products but also contribute to saving millions of litres of water each year.
Main Responsibilities:- Act as Subject Matter Expert (SME) for technical support to the sales team.
- Grow maintenance plumber trade counter sales at key merchants.
- Resolve in-market AS&S issues.
- Lead the resolution of quality issues affecting installations.
- Provide troubleshooting and technical solutions for customer problems.
