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Retail Leadership Expert

4 weeks ago

Brisbane, Queensland, Australia Freedom Furniture Full time
Role Overview:
Foster a high-performance team and drive store excellence at Freedom, a certified Great Place to Work. As an Assistant Store Manager, you'll coach emerging talent, improve EBIT, NPS, engagement, ATV, and strike rates, while creating engaging customer experiences that bring our brand to life.

About the Role:
You'll partner with the Store Manager and Area Leader to drive store success through mentoring, leading initiatives, and managing daily operations. This includes rosters, financial performance, and onboarding new starters. You'll also build a safety-first culture within your team.

Your Key Responsibilities:
* Mentor and develop team members to achieve their KPIs and personal goals
* Lead initiatives to improve EBIT, NPS, engagement, ATV, and strike rates
* Create a positive work environment focused on teamwork and collaboration
* Create engaging customer experiences that bring our brand to life
* Manage daily operations, including rosters, financial performance, and onboarding new starters
* Build a safety-first culture within your team

What We Offer:
* Competitive salary: AU$60,000 - AU$70,000 per year (dependent on experience)
* Quarterly bonus scheme directly tied to store performance
* 25% staff discount on all Freedom products
* Work-life balance with rotating rosters
* Comprehensive product and leadership training with clear career progression pathways
* Supportive and collaborative team environment

About You:
We're looking for a natural leader who combines commercial awareness with people skills. You'll thrive here if you:
* Have retail management experience
* Are passionate about home design and creating a great customer experience
* Excel at coaching and developing teams
* Demonstrate strong commercial acumen
* Show initiative in identifying and solving problems
* Have a commitment to fostering a workplace where everyone thrives