Luxury Brand Experience Specialist

1 month ago


Sydney, New South Wales, Australia CXG Full time

CXG, a global Customer Experience consulting firm specializing in premium and luxury brands, seeks freelance evaluators based in Sydney, Australia.

We partner with premium and luxury brands to transform customer experiences. As an evaluator, you will provide valuable insights and support them in creating seamless experiences that deliver more value.

About the Opportunity

Imagine being rewarded for shopping at prestigious boutiques while traveling. If you love luxury brands and want to make your airport experience worthwhile, this is the perfect opportunity.

We are looking for evaluators who are always on the go and enjoy sharing their feedback about customer experience. As an evaluator, you will be rewarded and impact luxury travel retail's future with your feedback.

Key Responsibilities:

  • Visit luxury boutiques in designated airports and provide detailed feedback on the shopping experience.
  • Observe and evaluate the quality of customer service, product presentation, and overall ambiance.
  • Submit thorough and honest feedback to assist brands in refining their customer experiences.

Requirements:

  • Frequent traveler with an eye for luxury and discerning attention to detail.
  • Strong written and verbal communication skills for providing clear, impactful feedback.
  • Willingness to adapt to varying assignment types and industries.

Estimated Salary: AU$45 - AU$60 per hour (dependent on experience and qualifications).

Benefits:

  • This is a freelance, part-time, project-based position.
  • Flexible working hours.
  • You will be rewarded, and your reward could be monetary compensation or a purchase you keep after the visit.


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