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General Insurance Advocate

1 week ago

Sydney, New South Wales, Australia Allianz Popular SL. Full time

We are looking for a talented Dispute Resolution Specialist to join our team at Allianz Popular SL. In this role, you will be responsible for resolving customer complaints in accordance with external dispute guidelines, policies and procedures, and related policy documents.

Your role will involve engaging with stakeholders across multiple areas of General Insurance, including Property, Motor, Commercial, and Farm. You will communicate with customers in a professional and empathetic manner to understand their concerns and provide updates in line with agreed timeframes as part of the complaint's resolution process.

Key Areas of Responsibility
  • Resolve customer complaints in accordance with external dispute guidelines, policies and procedures, and related policy documents
  • Engage with stakeholders across multiple areas of General Insurance, including Property, Motor, Commercial, and Farm

About the Company

  • Allianz Popular SL is a leading provider of insurance and asset management services
  • We offer a dynamic and supportive work environment with opportunities for career growth and development