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Customer Service Representative
1 week ago
Job Overview
We are seeking an experienced and enthusiastic Customer Service Representative to join our Museums, Archive Library and Learning (MALL) Service Unit.
The ideal candidate will have excellent communication skills and the ability to provide exceptional customer service experiences across various channels.
- This role involves acting as a Shift Supervisor, opening up, locking up, cash management, library circulatory collection management, and retailing.
- Additionally, you will supervise and direct team members on shift.
This is a 25-hour per week part-time position, working Monday, Tuesday, Wednesday, and Saturday.
You will be the first point of contact for members and visitors, delivering quality interactions and professional advice while projecting a positive image of City of Newcastle with a welcoming manner.
