Retail Operations Leader

2 days ago


City of Greater Geelong, Australia beBeeLeadership Full time $180,000 - $225,000
Senior Operations Director

The ideal candidate will take charge of retail operations across health insurance and eye care, leading the way in innovation and customer experience.

About the Role:
  • Drive strategic leadership to deliver integrated business outcomes.
  • Collaborate with senior leaders to achieve commercial goals.
  • Empower cross-functional teams to foster a culture of excellence and continuous improvement.
  • Shape regional health strategies to meet evolving community needs.
  • Manage operational systems and oversee performance metrics to drive results.
Required Skills and Qualifications:
  • Seasoned leader with multi-site healthcare experience.
  • Strong commercial acumen and P&L accountability.
  • Authentic leadership skills with ability to inspire and manage change.
  • Passionate about community health and delivering clinical and customer service excellence.
  • Strategic thinker with meticulous execution and alignment with business objectives.

The successful candidate will possess tertiary qualifications in Health Operations or Business, and have proven success in senior roles overseeing clinical or health-related service operations.

They will be a strong communicator with excellent interpersonal skills, able to build relationships with stakeholders at all levels and lead through complexity.

Expertise in regulatory compliance, governance, and continuous improvement is essential, along with experience in services like Optical, Dental, Primary Care, or Aged Care.



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