Senior Community Portfolio Leader

1 week ago


Sydney, New South Wales, Australia beBeeLeadership Full time $130,000 - $145,000

As a key member of the dynamic operations team, the Senior Community Portfolio Leader plays a pivotal role in driving operational excellence and outstanding resident experiences across a national portfolio of lifestyle communities.

Key Responsibilities:
  • Lead and mentor community managers to ensure seamless operational performance and deliver exceptional resident satisfaction.
  • Oversee financial management, including budgeting, forecasting, and arrears management, to drive business growth and stability.
  • Ensure compliance with relevant legislation, policies, and best-practice standards to maintain a strong reputation.
  • Collaborate with cross-functional teams to streamline processes and enhance service delivery, resulting in improved resident engagement and retention.
  • Support the integration of new communities into the operational portfolio, driving business expansion and market presence.
  • Promote initiatives that strengthen resident satisfaction, engagement, and retention through effective leadership and stakeholder management.

This is a mid-senior level, full-time position requiring strong leadership, communication, and interpersonal skills. The ideal candidate will have proven experience in multi-site operational management, excellent customer service skills, and a passion for building thriving communities.

Requirements:
  • Proven track record of managing multiple sites and leading high-performing teams to achieve business objectives.
  • Strong understanding of financial management principles and ability to analyze complex data to inform business decisions.
  • Excellent communication and interpersonal skills, with the ability to build relationships with residents, staff, and stakeholders.
  • Customer-focused mindset and passion for delivering exceptional service, resulting in improved resident satisfaction and loyalty.
  • Able to work effectively in a fast-paced environment, prioritizing tasks to meet deadlines and drive business success.


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