Senior Business Analyst

6 days ago


Brisbane, Queensland, Australia Vero Insurance Full time

About the Role:

We are seeking a highly skilled Senior Business Analyst to join our team at Vero Insurance. As a Senior Business Analyst, you will play a key role in driving business transformation and process improvement initiatives across the organization.

Key Responsibilities:

  • Create detailed user stories to support delivery and drive business outcomes.
  • Document current and future state processes, identifying opportunities for improvement and developing recommendations to meet business needs.
  • Use information gathering techniques to proactively discover requirements and synthesize information accurately, completely, and coherently.
  • Work collaboratively with delivery teams and business stakeholders to gather, validate, and document business requirements and develop solutions that meet business and customer needs.
  • Raise and support mitigation and resolution of risks and issues using established tools and frameworks.
  • Work closely with squad/project members to identify, capture, plan, and deliver the scope of work.
  • Contribute to a hybrid work environment where you will be expected to be in the office approximately 2 days per week.

What You'll Bring:

  • Minimum 5 years' business analysis experience from a large organization working on significant transformation programs.
  • A background in the Insurance industry is preferable.
  • Minimum 3 years' Agile, Lean, and waterfall experience, including knowledge of Agile practices, workshops, and Agile ceremonies facilitation.
  • Ability to translate and understand business and technical requirements and provide appropriate alternatives and solutions.
  • Strong stakeholder engagement, relationship management, and influencing skills, including experience in dealing with various levels of stakeholders internally and externally.
  • Strong problem-solving and negotiation skills.
  • Strong team player with a positive attitude, willingness to learn, and desire to make a difference.
  • Ability to manage multiple complex initiatives with competing deadlines, while also working autonomously.

What We Can Offer:

  • Discounts and offers on a range of retail favorite stores, as well as banking and insurance products.
  • A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks secondary carer leave, and unlimited paid emergency response leave.
  • Invest in your brighter future with ongoing study support and career development programs.
  • Give back to our communities with payroll giving, donation matching, and paid volunteer leave.
  • Prioritize your work/life balance with our robust employee assistance program and dedicated employee council.


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