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Business Process Analyst
2 months ago
We're seeking a highly skilled Business Process Analyst to join our Automation Platform team. As a key member of our team, you'll be responsible for analyzing business processes, designing and managing automation solutions, and driving process improvements.
Key Responsibilities- Engage with process owners to identify opportunities for automation and process improvement
- Lead the review of business processes, architecture, and design to plan for automation solution delivery
- Identify and extract requirements using business analysis tools, such as interviews, document analysis, and workshops
- Evaluate information and data to determine problems, opportunities, and solutions
- Contribute to estimation of development and drive and manage performance of code development to ensure target timeframes are achieved
- Assess risk on new and changed systems/processes and recommend controls where required
- Build and present recommendations, findings, and options to Senior Management
- Significant experience in facilitating and leading process discovery and modelling activities
- Experience in owning and managing multiple initiatives end-to-end
- Background in delivery of automation or technology-enabled business solutions
- Exposure to Robotic Process Automation and/or Generative AI
- Experience working with technology departments, including offshore developers
- Business Analysis qualifications (desirable)
We're proud to be a part of the Suncorp Group family, a leading provider of insurance and financial services in Australia. Our team is passionate about making a difference in the lives of our customers and communities. We're committed to innovation, customer obsession, and driving progress in everything we do.
