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Hospitality Attendant

1 month ago

The Keppels, Australia Great Keppel Island Hideaway Full time
About the Role

We're seeking a friendly and energetic individual to join our team at Great Keppel Island Hideaway as a Food & Beverage / Guest Services Attendant.

Key Responsibilities:
  • Clean, dust, and polish guest rooms and public areas.
  • Make beds, change linens, and replace towels.
  • Vacuum carpets, mop floors, and clean windows.
  • Empty trash bins and restock room supplies such as soap, shampoo, and tissues.
Bathroom Cleaning:

Scrub and disinfect sinks, toilets, showers, and bathtubs.

Replace toiletries and towels as needed.

Ensure all bathroom amenities are neatly arranged.

Public Areas and Back-of-House:

Clean and maintain the cleanliness of lobbies, corridors, stairways, and elevators.

Clean staff areas, including offices and break rooms.

Guest Interaction:

Respond to guest requests promptly and efficiently.

Provide excellent customer service and handle guest complaints or requests with professionalism.

General Duties:

Report any maintenance issues or safety hazards to the Housekeeping Supervisor/Manager.

Maintain a high level of cleanliness and presentation throughout the hotel.

Adhere to health and safety regulations and hotel policies.

About the Working Arrangements:

We offer a unique opportunity to volunteer with us in exchange for accommodation and meals.

As a member of our team, you'll be responsible for a wide variety of tasks, from housekeeping to bistro work.

You'll have the chance to work in a fast-paced environment and develop your skills in customer service and team work.

We're a full-service resort, and your duties will include a mix of anything really, depending on what we need at the time of working.

Requirements:
  • An energetic, friendly, and customer service-oriented personality
  • Superb communication and interpersonal skills
  • Exceptional organizational and multi-tasking skills
  • Must be able to stay on your feet for multiple hours at a time
  • Must be able to regularly lift
  • Be willing to assist with other duties as needed
  • Must be able to work as part of a team

Please note that our reception team is busy year round, so we kindly request that you do not contact us to check on your application.

We will be in touch within 2 months if your application is successful.