Full Stack IT Business Coach

4 weeks ago


Sydney, New South Wales, Australia Remote Staff Full time

As a Full Stack IT Business Coach with Remote Staff, you'll play a pivotal role in supporting behavioral health businesses with their software needs. This is a part-time opportunity that allows for work-life balance and offers the chance to stay up-to-date with AI advancements.

About Us

Remote Staff has been a leader in the remote work industry for over 15 years, providing opportunities for Filipinos to establish virtual careers. Our commitment to comprehensive support extends to our clients, including IT assistance for software selection, management, and basic business intelligence generation.

Salary & Benefits

The estimated salary for this role is around $25-$35 per hour, depending on skill level and experience. As a part-time employee, you'll enjoy flexible scheduling, continuous learning opportunities, and the impact of making a tangible difference in the success of behavioral health businesses and their clients.

Job Description

Your primary responsibilities will include guiding clients in choosing and implementing software solutions that align with their specific needs and budget. You'll also assist clients in generating simple reports and dashboards to track key performance indicators and gain insights into their business operations.

  • Software Selection and Management: Utilize your technical expertise to identify and recommend software solutions that meet client requirements, focusing on CRMs and other essential tools for behavioral health practices.
  • Basic BI Generation: Help clients create data-driven insights by generating simple reports and dashboards using available reporting tools.
  • Technical Support: Provide ongoing IT support to clients, troubleshooting software issues, answering questions, and ensuring smooth system operation.
Requirements

To excel in this role, you'll need to possess strong analytical and problem-solving skills, as well as excellent verbal and written communication skills. Proficiency in basic software applications, including CRMs and other productivity tools, is a must. Familiarity with business intelligence concepts and reporting tools is a plus.

A passion for technology, a willingness to learn and grow, and the ability to adapt to new software and tools quickly are essential qualities for this position. Experience in the behavioral health industry is not required but is considered an asset.


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