Revenue Collection Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeeAdministrative Full time $90,000 - $110,000

Key Role in Revenue Services Team

  • As a key member of the revenue services team, you will drive day-to-day operations by identifying and classifying patients with eligible private health insurance or third-party cover.
  • You will encourage private inpatients to utilise their private health cover and advise them of their rights and responsibilities.
  • Confirming patient cover with health funds and determining out-of-pocket costs is a critical task.
  • You must process billing transactions accurately, efficiently, and in a timely manner in line with established policies and procedures.
  • Liaising with clinical areas and medical staff to confirm correct patient classification (Private, Medicare Ineligible, Compensable) is essential.
  • Ensuring all compensable claims are completed correctly and submitted appropriately is a key responsibility.

A committed team player who thrives in a fast-paced healthcare environment is required. To be successful, you will bring:

  • Demonstrated experience in patient liaison, billing or related administrative roles in healthcare.
  • Proven excellence in customer service in a high-volume setting.
  • Strong computer skills, particularly in Microsoft Office (Word, Excel, Outlook) and financial systems.
  • Ability to work collaboratively and contribute positively to a team.
  • A personal alignment with values such as care, integrity, excellence, and collaboration.

This permanent full-time opportunity offers an attractive salary package.

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