Talent Acquisition Pool

1 week ago

Lithgow City Council, Australia NSW Department of Communities and Justice Full time
Position Overview

We are currently establishing a talent acquisition pool to address upcoming ongoing and temporary positions within the Estate Management sector over the next 18 months.

Location and Flexibility

This role offers the flexibility to work in various locations including regional, rural, and metropolitan areas of NSW, with arrangements subject to negotiation.

Salary and Benefits

The position is classified as Clerk Grade 3/4, with a base salary ranging from $79,032 to $86,539 per annum, in addition to superannuation and annual leave loading.

About the Organization

At NSW Trustee and Guardian, we are dedicated to safeguarding, promoting, and supporting the rights and choices of our clients. Our services include writing wills, acting as executors, attorneys, trustees, guardians, and financial managers, making a significant impact in the lives of over 47,000 individuals annually.

Diversity Commitment

We value diversity and encourage applications from individuals of all backgrounds, experiences, and abilities, including women, people with disabilities, Aboriginal and Torres Strait Islanders, the LGBTI community, and those from culturally diverse backgrounds.

Team Overview

The Estate Management division is responsible for making financial and legal decisions for individuals who are unable to do so independently. This division ensures high-quality financial management services through:

  • Customer Foundation: Focused on onboarding new clients.
  • Customer Independence and Support: Aiding clients in developing strategies for financial independence.
  • Private Management: Overseeing privately appointed financial managers.
  • Proactive Customer Management: Engaging with clients for complex estate management.
Role Responsibilities

As a Client Service Officer in Estate Management, your responsibilities will include:

  • Developing strategies and making decisions to manage client finances.
  • Engaging with clients to assess their financial needs and aspirations.
  • Processing third-party payments on behalf of clients.
  • Collaborating with various divisions and external stakeholders to achieve optimal outcomes.
Candidate Profile

The ideal candidate will possess:

  • A passion for supporting individuals with disabilities and vulnerable populations.
  • Exceptional communication skills to effectively engage with diverse clients.
  • Strong collaborative abilities to foster working relationships.
Essential Qualifications
  • Understanding of the key services and client base of NSW Trustee and Guardian.
  • Tertiary qualifications or equivalent professional experience in a relevant field.
  • Willingness to have communications monitored for quality assurance and training.
What We Offer

NSW Trustee and Guardian provides meaningful and rewarding work that has a real impact.

Additional Benefits
  • Work-life balance with flexible working arrangements.
  • Various leave options available.
  • Career development opportunities, including study leave.
  • Access to employee assistance programs and fitness initiatives.
Application Process

To apply, candidates should:

  • Complete the online application form.
  • Submit a resume and a brief cover letter outlining relevant skills and experience.
  • Respond to targeted questions as part of the application.
Important Note

Offers of employment will be contingent upon reference checks and necessary clearances. A talent pool may be established for future roles, valid for 18 months.

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