Customer Service Ambassador

4 days ago

Alice Springs, Northern Territory, Australia beBeeFrontOffice Full time $52,000 - $72,000
Front Office Receptionist Job

Become a Front Office Receptionist and make a positive impact on the lives of our guests. As a vital member of our team, you will be responsible for ensuring that every guest feels welcome and valued.

This is an excellent opportunity to develop your skills and advance your career in a dynamic and supportive environment with numerous growth prospects.

Key Responsibilities:
  • Treat all guests with respect and sensitivity, regardless of their cultural background or personal circumstances.
  • Act as an advocate for our loyalty program and encourage guests to join by highlighting its benefits.
  • Take initiative to resolve any issues or concerns that may arise during a guest's stay, demonstrating a proactive approach to customer service.
  • Collaborate effectively with other departments to ensure seamless service delivery and maintain high standards of hospitality.
Requirements:
  • Previous experience in a front office reception role is preferred but not essential, as we provide comprehensive training to our staff.
  • Excellent communication, interpersonal, and time management skills are essential for success in this position.
  • A friendly and positive attitude, with a can-do approach, is required to thrive in this fast-paced environment.
  • Experience using Opera is desirable but not essential, as we use a range of systems to support our operations.

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