Customer Service Representative
3 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Officer at the Gungahlin Leisure Centre.
Key Responsibilities
- Provide exceptional customer service to all customers, both in person and over the telephone
- Apply sound cash handling principles and use of Point of Sale (POS) systems
- Promote the centre's services and programs to customers and accept customer bookings and enrolments
- Develop and maintain good working relations with customers
- Promote and exercise good public relations at all times
- Opening/closing of the centre in accordance with security and safety procedures
Requirements
- Positive, friendly, helpful and energetic work style
- Computer literacy, familiarity with software packages and point of sale systems
- Experience in the leisure industry is desirable
- Current First Aid Certificate (Workplace Level 2)
- Current CPR Certificate
- Police Check
- Working with Vulnerable People
About Us
Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. Our core areas of business and facilities stewardship include health clubs, wellness and spa, golf, aquatic and sporting venues in 250 locations across Australia and New Zealand.
We are committed to providing a child safe environment. Successful applicants will be required to obtain a national police check and a Working with Children check.
Belgravia Leisure is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability.
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