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Tech Vendor Management Lead

2 months ago

Camberwell, Victoria, Australia coles Full time
About the Role

We're seeking a highly skilled Tech Vendor Management Lead to join our Technology team at Coles Group. As a key member of our Strategic Partnerships function, you'll play a critical role in driving outcomes that increase stakeholder and vendor experience, reducing process and system complexity, and enabling the business to make informed decisions.

Key Responsibilities
  • Develop a deep understanding of the business, systems, interdependencies, challenges, and processes to recommend solutions and develop streamlined, efficient uplifts.
  • Work with business stakeholders to drive improvement with partners.
  • Develop a sourcing strategy for technology and identify partners to engage.
  • Help resolve competing priorities between stakeholder groups by facilitating stakeholder discussions and escalating issues where appropriate.
  • Present insights and recommendations for maturity and continuous improvement programs and activities.
  • Develop execution plans, managing scope, time, risks, stakeholder engagement, and change management elements, and status reporting.
  • Lead the assessment and deployment of opportunities to mature processes, automate reports, and create system efficiencies to reduce administration waste and system complexity across the Strategic Partnership function.
  • Use various techniques to gather and understand business needs and challenges, such as interviews, workshops, surveys, and storyboards.
About You and Your Skills
  • Strong understanding of supplier management reporting needs, contract management onboarding, and financial processes.
  • IT Financial Management and commercial knowledge, including contract management financial reporting and processes.
  • Solid experience with Microsoft Office Suite, especially Excel, Power BI.
  • Capable of making decisions that are conducive to good business processes and relationships.
  • Ability to engage and operate at all levels within the organisation.
  • Ability to process map and identify and execute process improvements.
  • Ability to apply problem-solving skills in process and reporting.
  • Experience with Microsoft Office Suite and SAP, Ariba, Fieldglass, Power BI.
  • Experience in a Technology function is preferred.