Customer Service Experience Specialist

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $60,000 - $87,000

Job Title: Customer Service Consultant

About the Role:

  • We are seeking a customer-focused individual to deliver exceptional service experiences.
  • The successful candidate will be responsible for identifying customer needs, providing tailored solutions and promoting relevant products and services.
  • This is an opportunity to work in a dynamic environment, continually learning and growing with the latest technology and gadgets.

Key Responsibilities:

  • Provide outstanding customer service, ensuring a positive experience.
  • Identify customer needs, offering tailored solutions and promoting products and services.
  • Maintain up-to-date knowledge of products and services, staying ahead of customer inquiries.
  • Meet and exceed sales targets and Key Performance Indicators (KPIs).
  • Foster a positive approach to customer service within a busy environment.

About Our Organisation:

  • We pride ourselves on creating a welcoming community, where everyone is respected, valued and celebrated.
  • Our organisation values diversity and actively seeks individuals from various backgrounds, ethnicities, genders and abilities.

Benefits:

  • Discounts on services.
  • Exclusive discounts across brands and partners.
  • A flexible parental leave policy – do it your way.
  • Access to learning programs – something for everyone.
  • Performance rewards and recognition programmes.

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