Business Centre Team Lead

2 weeks ago

Westbrook, Australia beBeeProfessional Full time $50,000 - $60,000
Customer Experience Manager

Nurture and support customers and centre teams at a Centre level. Oversee and support daily operations of a centre.

Contribute to growth and success of customers, helping them use flexible working to enhance productivity.

  • Build effective relationships with new and existing customers.
  • Work as part of a team to give our community everything they need.
  • Create exceptional experiences every interaction.
  • Owning and caring for your centre - ensure it is always the professional and inspiring work environment our community requires;
  • Drive profitability of our centres through supporting sales or additional services and ancillary income.
  • Train, manage and mentor community teams to be the best they can be.
  • Lead by example through every interaction.

To succeed in this role, you will bring a positive, inspiring attitude to everything you do for your customers. You'll combine an appetite for a challenge with the ability to adapt to suit fast-changing situations. You'll build strong relationships with every customer, so you can better deliver on their needs. You'll have an eye for detail, understanding how high standards in the smallest moments feed into our wider revolution.

Key Skills And Traits
  • Positive, inspiring attitude.
  • Ability to adapt to suit fast-changing situations.
  • Strong relationship building skills.
  • Eye for detail.
  • Action decisive problem-solving skills.
  • Leadership and encouragement.

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