Sales and Customer Engagement Expert

4 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $90,000 - $120,000
Customer Engagement Specialist

The Customer Engagement Specialist role is a dynamic opportunity to excel in sales and customer service. This position involves proactively engaging with customers through various channels, including phone calls, in-person visits, and video meetings.

  • Main Responsibilities:
  • Sales Activities:
  • - Conduct outbound sales activities to generate new business opportunities.
  • - Promote the company's product portfolio across different industries.
  • Customer Relationship Building:
  • - Develop strong relationships with existing customers through quote follow-ups, product support, and timely responses.
  • Market Knowledge:
  • - Stay up-to-date on customer trends, competitor offerings, and market developments.
  • Cross-Selling and Upselling:
  • - Identify opportunities to sell additional products or services to existing customers.
  • Team Collaboration:
  • - Work collaboratively with internal teams to ensure seamless customer experiences and share market insights.

About the Role:

This Customer Engagement Specialist role offers a unique chance to build versatile sales skills, work in a fast-paced environment, and contribute to the growth of the company. If you are driven, customer-focused, and passionate about sales, this could be the ideal opportunity for you.

Key Requirements:

  • 2–4 years' experience in retail or B2B sales.
  • Strong communication, presentation, and negotiation skills.
  • Highly self-motivated with a drive to meet ambitious sales targets.
  • A customer-first mindset with a passion for service and building relationships.
  • Ability to manage multiple sales engagements in a fast-paced environment.
  • Valid driver's licence (required for customer visits).

Benefits:

  • Hybrid working arrangement – 2 days WFH, 3 days in the office.
  • Birthday Leave – your special day, our gift to you.
  • A supportive and collaborative environment where you'll thrive.
  • Long-term career development in a company that's been strong for 25+ years.
  • The opportunity to represent trusted global brands and contribute to the Right to Repair movement.

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