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Jewellery Store Supervisor

2 weeks ago

Sydney, New South Wales, Australia Saint Valentine Jewellery Full time

**Saint Valentine Jewellery is looking for a highly skilled and motivated Retail Store Manager to join our team.**

As a key member of our management team, you will oversee all aspects of store operations, including sales performance, customer service, inventory management, and team development.

**Key Responsibilities Include:**

- Monitoring and driving sales performance of the retail store to meet targets

- Working with Head Office teams on identifying & implementing sales strategies for growth

- Assisting with setting stretch budgets for retail stores.

- Maximising store team performance through consistent coaching, monitoring, and feedback

- Managing store operations, systems and hardware

- Managing all stock transfers between head office and stores

- Ensuring Visual Merchandising is executed and refreshed weekly

- Managing Store cleaning schedules and ensuring standards are maintained

- Ensuring store presentation is inline with brand requirements

- Ensuring store storage areas are organised and maintained

- Managing the inventory of packaging and other store consumables

- Managing quarterly stocktake and shrinkage reporting

- Ensuring high levels of customer satisfaction by providing excellent customer service

- Resolving customer complaints and issues in a professional and timely manner

**Benefits of working with us include:**

A dynamic, collaborative & fun work environment

A competitive salary and performance based bonuses

Good work-life balance (including birthday leave)

Generous staff discount, quarterly jewellery allowance & more