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Quality Assurance Expert
3 weeks ago
Job Title: Quality Assurance Analyst
Description:
We are seeking a highly skilled Quality Assurance Analyst to join our team. As a key member of the Financial Crime Quality Assurance and Enablement (QAE) team, you will be responsible for completing quality assurance reviews over alerts assessed by the Financial Crime Surveillance team.
Your Key Responsibilities:
- Data Quality: Perform quality assurance activities with consideration for data quality, accuracy, completeness, and adherence to Westpac Group and Financial Crime regulatory requirements and standards.
- Trend Identification: Work closely with management to identify trends in performance and emerging patterns, supporting management to drive quality assurance within the team.
- Error Remediation: Perform rechecks to ensure errors raised are remediated by stakeholders adequately and in a timely manner.
- Collaboration: Maintain relationships with peers and key stakeholders, promoting an environment of collaboration, continual improvement, and uplift.
- QA Outputs: Deliver high-standard QA outputs over a range of alerts/cases.
What You'll Gain:
You'll play a significant part of the future of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career and internal career prospects. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure.
Requirements:
- Quality Assurance Experience: Experience in Quality Assurance working in or with an operational financial crime team.
- Investigative Skills: Strong investigative, problem-solving, and negotiating skills ideally within an operational banking environment.
- Communication Skills: Strong communication, investigation, and problem-solving, feedback, and stakeholder management skills.
Why Work With Us:
We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities, and each other. At our organization, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.
Benefits:
We offer a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow, or all the little perks in between. Joining us gives you access to competitive remuneration and a great culture. We'll empower you to shape your career path through personalised upskilling, mentoring, and training opportunities.
Inclusion and Diversity:
We're proud to have created a culture and work environment that values diversity and flexibility – and champions inclusion. We invite candidates of all ages, genders, sexual orientation, cultural backgrounds, people with disability, neurodiverse individuals, veterans and reservists, and Indigenous Australians to apply. If you require reasonable adjustments during the recruitment process, please email us.
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