Aviation Operations Manager

1 week ago


Brisbane, Queensland, Australia beBeeOperations Full time $84,400 - $134,400

Aviation Operations Leader

Swissport is a global leader in aviation services, providing ground handling, cargo handling, and passenger services to over 300 million passengers annually. Our mission is to provide consistent and tailor-made solutions around the globe for a better customer experience.

We believe our people are what differentiate us from our competition. At Swissport, we are driven by core values of teamwork, care, and doing the right thing. We seek dedicated individuals who align with these values to join our team at various locations across the globe.

This role will lead and inspire a team to deliver exceptional ramp operations across Brisbane's multi-terminal airport. Leadership will ensure smooth day-to-day operations where employees and customers feel valued, supported, and recognized.

Ramp Operations Management
  • Lead supervisory teams to deliver safe, compliant, and efficient ground handling services.
  • Drive continuous improvement across service quality, safety, and operational performance.
  • Act as primary contact for airline partners, maintaining strong relationships and service alignment.
  • Collaborate with internal stakeholders to ensure seamless operations across customer service and ramp functions.
  • Foster a positive and inclusive workplace culture free from bullying, discrimination, and harassment.
  • Achieve operational KPIs including on-time performance, baggage handling, customer satisfaction, and compliance.
  • Ensure safe working practices through proactive OH&S leadership and risk management.

The ideal candidate has proven leadership experience in aviation or a similar fast-paced operational environment. They possess excellent organizational, decision-making, and problem-solving skills.

Key qualifications include:

  • Strong background in ramp operations and supervisory functions.
  • Sound knowledge of airline handling manuals, dangerous goods, and compliance requirements.
  • Skilled in managing emergency response procedures and maintaining security standards.
  • Collaborative leadership style that inspires, motivates, and develops teams to achieve excellence.

Benefits of this role include:

  • Permanent full-time position with competitive remuneration.
  • Opportunities for career progression.
  • Accrual of annual and personal leave.
  • Comprehensive training and ongoing development.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive success. We are committed to providing a workplace that fosters inclusion and supports qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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