Customer Service Associate

2 weeks ago


Wollongong, New South Wales, Australia beBeeCustomerService Full time
Customer Service Associate

We are seeking a highly motivated and enthusiastic Customer Service Associate to join our frontline fuel team. As a key member of our team, you will be responsible for delivering exceptional customer service and creating memorable experiences that keep customers coming back.

  • Key Responsibilities:
  • Deliver brilliant customer service to meet and exceed customer expectations
  • Promote products and in-store deals to drive sales growth
  • Operate point of sale systems and assist with fuel and stock deliveries
  • Maintain a safe working environment at all times
  • Ensure effective merchandising and stock control for premium store presentation
Requirements
  • Essential Skills and Qualifications:
  • Previous retail or customer service experience is preferred
  • A confident and energetic approach to each shift
  • Excellent customer service skills and strong attention to detail
  • Ability to thrive in a fast-paced environment
  • A proactive communicator and solutions-focused team player
Benefits
  • Competitive Compensation Package:
  • Competitive pay rates, including applicable penalty rates for weekends, late nights, and public holidays + superannuation
  • Team fuel discount when you fill up at EG sites
  • Exclusive access to discounts and cashback offers from over 1,000 retailers
  • Employee wellbeing programs including free counselling and flu vouchers
  • Parental leave options for primary caregivers plus additional family support initiatives
  • Career growth opportunities within a rapidly expanding national network


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